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2004
New York State Insurance Department Regulation 60 Letter

 

 




FOR RELEASE:
CONTACT:
Thursday, January 29, 2004
Nancy A. Condon 202-728-8379

 



NASD Fines Prudential $2 Million; Orders $9.5 Million to Customers for Annuity Sales in Violation of NY Insurance Regs

NASD announced today that it has fined Prudential Equity Group, Inc. (formerly known as Prudential Securities, Inc.) and Prudential Investment Management Services LLC, $2 million and ordered the firms to pay customers $9.5 million for sales of annuities, including variable annuities, that violated a New York State Insurance Department regulation and NASD rules.

From November 1998 through mid-2002, certain Prudential employees repeatedly circumvented Regulation No. 60 of the New York State Insurance Department, which governs replacement sales of annuity contracts. The regulation requires documentation of two separate interactions with a customer, documentation of specific information about the old annuity contract, and disclosure of comparison information before a replacement sale can be completed. The regulation is intended to protect investors by requiring disclosure of information in order to reduce opportunities for misrepresentation and to allow investors to make comparisons between their current annuity and the proposed replacement annuity.

In an organized effort to circumvent the regulation, Prudential employees compressed the procedures to one contact during which customers were instructed to sign, but leave undated, all required forms. Subsequently, employees would insert dates in the documents in order to create an appearance that the two-step procedure had been followed and that there had been an appropriate interval between the steps during which information had been obtained from the issuer of the annuity proposed for replacement. In some instances when customers had dated documents despite instructions not to do so, Prudential employees would alter documents so that it appeared that Regulation No. 60 and the two-step procedure had been followed.

“The procedures required by New York State regulations exist to protect investors from unsuitable recommendations and hasty decisions and to arm investors with the information necessary to understand the complexities of variable annuity contracts as well as the cost and other implications of replacement,” said Mary Schapiro, NASD Vice Chairman. “Because of the complexities of variable annuities, short-cutting the rules and regulations governing sales cannot and will not be tolerated.”

During the three and one-half year period at issue, Prudential completed 906 annuity replacement sales subject to Regulation No. 60, and a substantial number of these involved violations of the regulation.

Additionally, during the same time period, certain Prudential employees prepared and used incorrect annuity performance illustrations in sales of annuity contracts.

Prudential discovered the violations in mid-2002 when a review of a replacement sale uncovered altered documents. Prudential promptly reported the matter to NASD and other regulators, and in consultation with NASD, initiated a remediation program for all affected customers that will result in payments of more than $9.5 million.

In concluding this settlement, Prudential Equity Group, Inc. and Prudential Investment Management Services LLC neither admitted nor denied the charges.

Information regarding variable annuities can be found in the following NASD Investor Alerts:

 

Variable Annuities: Beyond the Hard Sell
Should You Exchange Your Life Insurance Policy?
Should You Exchange Your Variable Annuity?

Investors can obtain more information and the disciplinary record of any NASD-registered broker or brokerage firm by calling NASD’s BrokerCheck. NASD makes available BrokerCheck at no charge to the public. In 2003, members of the public used this service to conduct more than 2.9 million searches for existing brokers or firms and requested almost 180,000 reports in cases where disclosable information existed on a broker or firm. Investors can link directly to the program by going online to www.nasdbrokercheck.com. Investors can also continue to access this service by calling 1-800-289-9999.

NASD is the leading private-sector provider of financial regulatory services, dedicated to investor protection and market integrity through effective and efficient regulation and complementary compliance and technology-based services. NASD touches virtually every aspect of the securities business—from registering and educating all industry participants, to examining securities firms, enforcing both NASD rules and the federal securities laws, and administering the largest dispute resolution forum for investors and member firms. For more information, please visit our Web Site at www.nasd.com.




NASD Regulation Files Six Enforcement Actions Involving Marketing and Sales
of Variable Annuities

APRIL 2001

NASD Regulation announced the filing of six separate enforcement actions
against firms for the improper marketing and sale of variable annuities. One
individual was also named. These disciplinary actions represent the first cases
resulting from a series of special examinations focusing on the sale of variable
contracts conducted by NASD Regulation during 1999 and 2000. Monetary
sanctions, including restitution, in the five settled actions total more than
$112,000.

The six cases include allegations and findings of violations in the following areas:

* Misleading and unbalanced advertising and sales literature that failed to
adequately disclose that variable contracts purchased in tax-deferred plans provide
no additional benefit to the customer;

* Use of a Web site that implied that tax benefits in tax-deferred plans are only
available if they are funded with an annuity contract;

* Unsuitable sales of variable annuities;

* Failure to collect customer financial and other information for use in making
suitability determinations;

and

* Deficient supervisory procedures with respect to suitability reviews.

The sanctions in this group of settled cases include censures and fines ranging
from $10,000 to $32,500 and restitution to an affected public customer. These
actions were investigated and filed by NASD Regulation offices in New Orleans
and Dallas, and represent the continuing effort of NASD Regulation to address
problem areas in the sale, distribution and marketing of variable products.

Sales of variable products have grown enormously over the past several years, and
with the rise in new annuity products, investors may be inclined to replace their
current annuity with a new one in a tax-free exchange. To help investors consider
a replacement, NASD Regulation today issued an Investor Alert, offering
investors key points to review before replacing a variable product. Over the past
few years, NASD Regulation has also offered guidance to its members on the
proper sale of variable products through the issuance of Notices to Members 99-
35 and 00-44 and an article in the Summer 2000 issue of the Regulatory and
Compliance Alert. These information pieces have given firms and their brokers
sound guidance on how to sell variable annuity and life contracts, and also offer
key points to consider when evaluating the suitability of these products for
investors.

Mary L. Schapiro, President of NASD Regulation, said, "These enforcement
actions demonstrate that variable annuities, like other securities products, must be
properly sold and must be suitable investments for those who purchase them.
Because these are complex products both for the broker who sells them, as well as
the investor who buys them, it is extremely important that firms selling variable
annuities have supervisory systems in place that will be able to detect if unsuitable
sales are taking place."

The issuance of a disciplinary complaint represents the initiation of a formal
proceeding by NASD Regulation in which findings as to the allegations in the
complaint have not been made and does not represent a decision as to any of the
allegations contained in the complaint. Because the complaints are unadjudicated,
the respondents should be contacted before drawing any conclusion regarding the
allegations in the complaints.

Under NASD rules, individuals and firms named in complaints can file a response
and request a hearing before an NASD Regulation disciplinary panel. Possible
sanctions include a fine, suspension, bar, or expulsion from the NASD.

VARIABLE ANNUITY ENFORCEMENT ACTIONS INCLUDE:

1. American United Life Insurance Company - Case No. C05010011

American United Life Insurance Company is named in this complaint, which
alleges:

a) Misleading and unbalanced advertising and sales literature that failed to
adequately disclose that variable contracts purchased in tax-deferred plans provide
no additional benefit to the customer;

b) Use of a Web site that implied that tax benefits in tax-deferred plans are only
available if they are funded with annuity contracts;

c) Failure to adequately disclose that the investment vehicles funding the plans are
variable contract sub-accounts, as opposed to mutual funds; and

d) Inadequate written supervisory procedures.

Under the NASD rules, the individuals and the firms named in the complaints can
file a response and request a hearing before an NASD Regulation disciplinary
panel. Possible sanctions include a fine, suspension, bar, or expulsion from the
NASD.

2. Prudential Securities, Inc. - Case No. C06010005

Prudential Securities, Inc. settled the following charges without admitting or
denying NASD Regulation allegations. The findings include:

Failure to enforce the firm's written procedures relating to the sale of annuities--
certain documentation (e.g., order tickets and other documents required under the
firm's own procedures) was missing in 201 transactions reviewed.

The firm was censured and fined of $10,000.

3. First Union Brokerage Services, Inc. - Case No. C05010010

First Union Brokerage Services, Inc. settled the following charges without
admitting or denying NASD Regulation allegations. The findings include:

a) The firm failed to establish and maintain adequate written procedures to
supervise the sale of variable annuity contracts in terms of how reviews were to be
done, how to evidence the review, how to supervise the suitability of the
allocation of premium payments to sub-accounts, and how certain of the review
responsibilities could be delegated.

b)The firm failed to obtain customer information required pursuant to its written
procedures.

The firm was censured and fined $32,500, which includes $5,000 of
disgorgement.

4. Allmerica Investments, Inc.- Case No. C06010004

Allmerica Investments, Inc. settled the following charges without admitting or
denying NASD Regulation allegations. The findings include:

Deficient written supervisory procedures relating to annuity sales ­ routine
procedure not in place to ensure adequate principal review of customers'
investment objectives.

The firm was censured and fined $15,000.00.

5. Ralph C. Evans - Case No. C05010009

Ralph C. Evans settled the following charges without admitting or denying NASD
Regulation allegations. The findings include:

Evans sold a $325,000 annuity contract into a revocable trust for the benefit of a
76-year-old widow. Funds for the purchase were derived from the sale of Class B
mutual funds, for which the account incurred contingent deferred sales charges,
and from a margin loan. The transaction was unsuitable because Evans had not
made any determination about whether the anticipated holding period was long
enough such that the tax-deferred benefits would be likely to outweigh the fees
imposed on the annuity relative to other investments. These included the
contingent deferred sales charges paid in connection with the sale of the mutual
fund shares and the margin interest.

Evans was censured, fined $10,000, and ordered to pay restitution to the affected
customer in the amount of $20,130.61.

6. Lutheran Brotherhood Securities Corp. - Case No. C06010003

Lutheran Brotherhood Securities Corporation settled the following charges
without admitting or denying NASD Regulation allegations. The findings include:

a) Failure to collect investment objective information in connection with 12 of 99
annuity transactions reviewed; and

b) Deficient written supervisory procedures concerning annuity sales with respect
to (i) collection of investment objective information, (ii) supervisory review of
financial status information, and (iii) supervisory review of allocation of premium
payments to sub-accounts in relation to investment objectives.

The firm was censured and fined $25,000.

 

Kampta Doobay 
 
(AWC/CLI040033/January 2005)

Doobay circumvented the requirements of New York State Department of Insurance Regulation 60 in connection with the replacement of life insurance policies for public customers. Although Doobay met with each of the customers on two different occasions to discuss the advantages and disadvantages of the replacement products versus the existing products as required by Regulation 60, he backdated replacement documentation for the customers to indicate that all of the documents had been signed by the customers during their initial meetings with Doobay. 
Kampta Doobay 

Fined $5,000; Suspended 30 business days all capacities.

Bill Singer's Comment:

See the Duffy case. See the McGlynn case.

 

 

Karen Lee McGlynn
 
(AWC/C9B040041/July 2004)

McGlynn participated in a process to circumvent New York State Insurance Regulation 60, which requires a financial adviser involved in an annuity replacement transaction to, among other things, meet with a customer on at least two separate occasions. Notwithstanding, Duffy had only one meeting with the client but placed dates on Regulation 60 documents that gave the false impression that two meetings had occurred .
Karen Lee McGlynn 

Barred

Bill Singer's Comment:

See the Duffy case.

 

 

Donald Paul Duffy
(AWC/C9B040040/July 2004)

Duffy participated in a process to circumvent New York State Insurance Regulation 60, which requires a financial adviser involved in an annuity replacement transaction to, among other things, meet with a customer on at least two separate occasions. Notwithstanding, Duffy had only one meeting with the client but placed dates on Regulation 60 documents that gave the false impression that two meetings had occurred .
Donald Paul Duffy

Barred

Bill Singer's Comment:

See the McGlynn case.

 



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